The Site is designed and targeted to U.S. audiences and is governed by and operated in accordance with the laws of the U.S. We make no representation that this Site is operated in accordance with the laws or regulations of, or governed by, other nations.
The “Shine the Light” law of the state of California enables residents of California to request certain information about the data collected by us and sent to third parties for direct marketing purposes.
If you wish to request additional information covered by the “Shine the Light” law, contact us or submit a request to the address provided with the phrase “California Shine the Light Request” so that we can appropriately categorize your request.
For this process, we require your mailing address, permanent address and an email address so that we can contact you.
The term “Personal Information” means information that you provide us that identifies you or would allow someone to contact you, such as your full name, postal address, email address or telephone number. The term “Other Information” means any information other than Personal Information that may be collected about you, including, but not limited to, device and information collected through cookies or other Tracking Identifiers. Any Personal Information that is modified to remove your contact information and other information that identifies you or that is replaced with information that no longer identifies you or allows someone to contact you shall not be treated as Personal Information but shall be treated as Other Information after such modification.
This Site uses “cookies”, “web beacons”, and other similar tracking technologies to collect other Information automatically as you browse the Site. “Cookies” are typically html or browser-based text or other files (and often referred to as browser cookies) that help store information, user activity. “Web beacons” (also known as image tags, gif, tracking pixels or web bugs) are small pieces of code used to collect data, such as counting page views, promotion views or advertising responses.
These tracking codes collect data and additional other information regarding your visits to the Site (such as your visits to the Site’s webpages, type of browser use, type of operating system used, date and time of viewing, use of our features and purchasing history or preferences) or other websites, applications or interactive services. Through these Tracking Identifiers, we may collect other information across multiple sessions on this Site or other interactive services.
By visiting the Site, you acknowledge and understand that you are giving us your consent to track your activities and your use of the Site or interactive services through these Tracking Codes. See below for more information on how you can withdraw your consent for certain purposes.
Information collected automatically through our website forms can include: the IP addresses or domain names of the computers utilized by the Users who use our forms, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the user’s IT environment.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the U.S. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Our website may use display advertising, and the implementation of a specific feature called remarketing. Remarketing is a feature of Google Ads that allows us to optimize the delivery of ad content specifically targeted to a visitor’s interests based upon previous visits to our site.
Our website may also store information about your order and purchase history. We collect customer information and store that securely within our website. This data is stored to make it easier for returning customers to log in, checkout an abandoned shopping cart or reorder a previous purchase. This information is used by Commercial HVAC and Grote Enterprises, and may be shared with specific third parties, specifically, but not limited to, treating physicians and our marketing team.
Credit card and processing information is stored with our merchant services provider and is not stored within our website files or shared with third parties beyond the merchant services provider.
In connection with newsletter, marketing emails and offers, you may “opt-out” of receiving marketing emails from us at any time by using the opt-out mechanism that is contained in each such email.